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Bissell recalls 3.2 million handheld steam cleaners after scores of burn injury reports
Bissell is voluntarily recalling 3.2 million Steam Shot-style handheld steam cleaners after it received 183 reports of injuries, most of them minor burns.
In a release on the Consumer Product Safety Commission’s website, Bissell said the affected products ‘can expel hot water or steam onto users while heating or during use, posing a burn hazard.’
The products are sold throughout the U.S. and in Canada in Target and Walmart stores, as well as by Amazon and other retailers.
The units are sold in the model series 39N7 and 2994, with “STEAM SHOT” or “POWER STEAMER” printed on the side. The model numbers are printed on the product rating label on the bottom of the unit.
Consumers should stop using the recalled steam cleaners and reach out to Bissell to receive either $60 credits to be used toward Bissell.com purchases or $40 refunds for each of the recalled steam cleaners.
Consumers should also visit www.bissell.com/steamshotrecall to register for the recall and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and the severed cord.